Privacy Policy

Here at BUDISM COUTURE (“We”), the protection of your data and your privacy is central to our customer experience; we see this as a fundamental and integral pillar of the luxury retail experience and to have a trusting and intimate relationship with each of our clients – online and off-line. We are committed to protecting and respecting your privacy and appreciate that you do not want the personal information that you entrust us with, to be distributed indiscriminately. For this reason, we want to be clear with you, the client, in relation to what data we collect; how we collect your data; how that data is used; and the ways you can manage the way we collect and use your personal data. 

The steps taken to ensure that we are respecting the above are outlined in this policy. We would encourage you to read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 

By visiting budism.com (the “Website”) or by visiting our Maison @ 88 for the purchase or sampling of products or for interacting with our content and/or services; or by contacting our Customer Services Team, you acknowledge that you have read this Privacy Policy and that you are accepting and consenting to the practices described in this policy as well as consenting to our use of cookies in accordance with the terms of this policy.

You must be at least 16 years old to use the Site and Applications. If you are under 16 or a minor in your country or state of residence, please ask your parent or legal guardian to provide their information for you. 

We reserve the right to change this privacy policy from time to time by changing it on the Site. 

Our Privacy Policy was last updated in June 2021. 

The budism.com website is owned by BUDISM COUTURE Limited registered in Hong Kong. 

This privacy policy will explain how BUDISM COUTURE uses the personal data we collect from you when you use our website.

Our commitment to you is that we will:

  • Process data lawfully, fairly and in a transparent manner

  • Collect data for specified, explicit and legitimate purposes (mostly to provide services to you)

  • Never sell or pass your data onto anyone else

  • Ensure your data is processed and stored securely and is kept up-to-date

The General Data Protection Regulations, (GDPR), apply from 25 May 2018, creating consistent data protection rules across Europe. It applies to companies that are based in the EU and global companies that process personal data about individuals who are based in the EU. At BUDISM COUTURE, we shall ensure that we do not just observe the requirements of the GDPR for those users based in the EU, but that we adopt the GDPR principles of transparency, control and accountability for all our users across the globe. 

What data do we collect?

BUDISM COUTURE collects the following data:

  • Personal identification information (Name, Address, Email, Phone number, etc.)

  • Technical information about your visit (IP address, geographical location your connection and browsing data). You can not be identified from this information and it is only used to assist us in providing an effective service on the site and to collect broad demographic information for aggregate use only.

  • Your personal information publicly and openly shared with us (for instance when you share your opinion on BUDISM COUTURE on social networks),

  • How do we collect your data?

You directly provide BUDISM COUTURE with most of the data we collect. We collect data and process data when you:

  • Fill in any forms on the website i.e. enquiry forms, call back requests, request an appointment; contact us

  • Corresponding with us by phone, e-mail, whatsapp, live chat, entering our Maison @ 88 or any other direct customer touch point links

  • Account registrations

  • Marketing subscriptions

  • Information you provide to our Customer Relation Managers when visiting our Maison @ 88

  • Use or view our website via your browser’s cookies.

How will we use your data?

BUDISM COUTURE collects your data so that we can:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Create bespoke dresses and other products you order from us

If you agree, BUDISM COUTURE will share your data with our partner companies so that they may offer you their products and services.

When BUDISM COUTURE processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

The data that we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area ("EEA") including the US and Canada, Hong Kong and South Africa. From time to time personal data may be transferred, viewed and processed outside of the EEA. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers outside of the EEA. The US and other non-EEA countries do not have similar data protection laws to the EEA, and you should be aware in particular that the law and practice in the United States in respect of law enforcement authority access to data is significantly different from Europe. 

Where we transfer your information we will take all reasonable steps to ensure that your privacy rights continue to be protected and that any such transfers will be completed in compliance with the relevant Data Protection legislation. 

By submitting information via the Site, you agree to this storing, processing and/or transfer. 

Whilst BUDISM COUTURE will do the best to protect your personal data, it is unfortunate that the transmission of information via the internet is not completely secure. It is for this reason that we can not guarantee the security of your data transmitted to our website or via e-mail (we strongly advise you not to send any payment details via e-mail); any transmission is at your own risk. 

It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared computer or a computer in a public place. 

BUDISM COUTURE will retain your personal data for a reasonable amount of time, relevant and necessary to perform the tasks mentioned and explained above, or to comply with local regulation.

Please find below for how long your personal data will be retained:

  • When you give us your consent to send you marketing communications, you can withdraw your consent at any time. We will consider your consent to be current for five years from your last interaction with any email that we send you. 

  • When we use personal data for market research and satisfaction surveys, we will keep the data until you ask us to stop. 

  • When you contact our Client Care team, we will keep any additional personal data you provide that is specific to your inquiry for as long as you remain an active customer of BUDISM COUTURE.

  • When you contact our Client Care team, we will keep the call recording for 12 months. Credit card details are not recorded as part of the call. 

  • When you visit our Maison @ 88, we reserve the right to use CCTV for your safety and for the prevention and detection of crime. Our CCTV service is handled by a third party partner. CCTV recordings are stored up to 6 months. 

Data will be erased after the lapse of the storage period.

Marketing

BUDISM COUTURE would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop BUDISM COUTURE from contacting you for marketing purposes or giving your data to other members of the BUDISM COUTURE Group.

If you no longer wish to be contacted for marketing purposes, please click email legal@budism.com.

What are your data protection rights?

BUDISM COUTURE would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request BUDISM COUTURE for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that BUDISM COUTURE correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email legal@budism.com